Is Quest Alternative a regulated platform?
Yes, Quest Alternative operates under applicable regulations and strives to provide a safe environment for all users.
What is the minimum investment amount required?
The minimum investment amount varies based on the account type, typically starting at $50.00 for the Micro account, while the minimum investment amount for other account types such as the Starter, Advanced, Classic, Expert and Top-Vip plans are $1,000, $10,000, $50,000 and $UNLIMITED Respectively.
How do I create an account with Quest Alternative?
You can create an account by visiting our website, navigating to the "Sign Up or Create Account" button located at various points on the platform and filling out the registration form correctly.
Can I have multiple accounts?
No, each individual is allowed to have only one account to maintain compliance.
How can I reset my password?
Click on the “Forgot Password” link on the login page, and follow the instructions to reset your password.
What payment methods are accepted for deposits?
We accept only two digital asset payment methods for now which are Bitcoin (BTC) and Tether USD (USDT). However, if you intend to make deposit via other digital assets, please reach out to us via our various customer support channels and we would get in touch with you.
Are there any fees for deposits or withdrawals?
Deposits are typically free, while withdrawals may incur a small fee depending on the payment method you select.
Can I reach support via phone or email?
Yes, you can reach us via email at support@questalternative.com, and we also have a support hotline available on our website.
How can I submit a complaint?
You can submit a complaint through our support portal or by email, and we will make sure to address your issue promptly.
How does your referral program work?
You can earn bonuses by referring friends who successfully open and fund their accounts.
How do I track the performance of my investments?
You can monitor the performance of your investments through your account dashboard.
What is your privacy policy regarding user data?
Our privacy policy details how we collect, use, and protect user data, emphasizing our commitment to your privacy and data security.
What happens if there is a breach of terms of service?
Violating our terms of service may lead to account suspension, potential legal actions, or other consequences as specified in our policies.
What should I do if I experience withdrawal delays?
If you face any delays with withdrawals, please reach out to our support team for help.
Can I change my account type after registration?
Yes, you can upgrade or change your account type by getting in touch with customer support.